Privacy Policy
Last updated: June 2026
1. Who We Are
This Privacy Policy applies to The Rainbow Human SAC, operating through www.galacticregina.com, based in Cusco, Sacred Valley, Peru.
For any privacy-related questions or requests, please contact us at:
contact@galacticregina.com
2. What Information We Collect
We collect the following types of personal information:
— Basic contact information: name, email address, country of residence
— Health and wellness information: provided voluntarily through intake forms prior to 1:1 sound healing and coaching sessions. This may include physical health history, emotional and mental wellness background, and any relevant personal circumstances you choose to share.
— Payment information: processed securely through third-party payment processors (PayPal, Stripe, or bank transfer). We do not store your full payment details on our systems.
— Communications: messages, emails, or inquiries you send us directly.
— Email marketing data: if you subscribe to our mailing list, we collect your name and email address.
— Website usage data: through cookies and analytics tools, we may collect information about how you interact with our website. Please see our Cookie Policy for full details.
3. How We Use Your Information
We use your information to:
— Deliver the services you have booked or purchased, including coaching sessions, sound healing, guided meditations, and digital products
— Prepare for your sessions using intake form information to provide personalised, safe, and appropriate support
— Process payments for services and products
— Send booking confirmations, session reminders, and service-related communications
— Send newsletters or marketing emails, where you have given explicit consent
— Improve our website and service offerings
— Comply with our legal obligations
4. Legal Basis for Processing (GDPR)
For clients in the European Union and European Economic Area, we process your personal data on the following legal bases:
— Consent: for sensitive health information collected via intake forms, email marketing subscriptions, and session recordings. You may withdraw consent at any time.
— Contractual necessity: to fulfil the services you have booked or purchased.
— Legitimate interests: for general business communications and website analytics, where these do not override your rights.
Because we collect sensitive health data, we obtain your explicit written consent through your intake form prior to any session.
5. Session Recordings
Group sound healing sessions (online and in-person) may be recorded for the purpose of sharing with participants or for archival purposes. Participants are informed of recording prior to each session and consent is obtained before the session begins.
1:1 sessions are not recorded.
6. How We Store Your Information
Your information may be stored using the following tools:
— Cloud-based document and note platforms (such as Google Drive or Notion)
— Email and scheduling platforms used to manage bookings and communications
— Third-party email marketing platforms
All third-party platforms we use are required to maintain appropriate data security standards. We retain your personal data only for as long as necessary to provide our services and meet our legal obligations.
7. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
— Third-party service providers who help us operate our business (payment processors, booking systems, email platforms), strictly for the purposes described in this policy
— Legal or regulatory authorities, if required by law
All third-party providers are bound by their own privacy policies and data protection obligations.
8. International Data Transfers
The Rainbow Human SAC is based in Peru. If you are accessing our services from the European Union, United Kingdom, or other regions with specific data protection laws, please be aware that your information may be transferred to and processed in Peru and other countries where our service providers operate.
We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy regardless of where it is processed.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
— The right to access the personal data we hold about you
— The right to correct inaccurate or incomplete data
— The right to request deletion of your data
— The right to withdraw consent at any time, without affecting the lawfulness of prior processing
— The right to object to or restrict certain types of processing
— The right to data portability
To exercise any of these rights, please contact us at contact@galacticregina.com. We will respond within 30 days.
10. Cookies
Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details on what cookies we use and how to manage them.
11. Children's Privacy
Our services are intended for adults only (18 years and older). We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately at contact@galacticregina.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
13. Contact
For any questions, concerns, or requests related to this Privacy Policy, please contact:
The Rainbow Human SAC